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Mission Statement

To provide professional, accessible and high quality healthcare services that improves the quality of life for our patients and those in our wider community.

Our Vision

  • We aim to deliver the best possible outcomes for our patients in a safe and friendly environment, based on their individual needs.
  • We aim to stay ahead in modern general practice, offering an ever-expanding range of services and facilities by keeping up to date with opportunities locally and nationally.
  • We aim to lead the way for the next generation of clinicians through the teaching and training of medical students, GP Registrars and Nurses.
  • We aim wherever possible to use technology to safely improve the efficiency and effectiveness of our administration, patient contact and clinical activity.
  • We will continue to invest in our staff, developing their skills and knowledge to ensure that we have a highly skilled and adaptable work force to meet the needs of our patients.
  • We will seek to work in partnership with neighbouring surgeries, PCNs and wider community groups to strengthen our holistic approach to care and respond to local, regional and national initiatives.

Our Values

We are accountable by ensuring we take responsibility for our actions, and are open and transparent to our service users.

We are fair and consistent in the way we deal with patients and staff by showing compassion and understanding and treating each person as an individual.

We are professional and strive to achieve a high level of care for our patients. Our success is built upon each and every member of the team who work hard to provide a better community for our patients.

We are innovative and constantly review the services we provide and use to improve it as necessary. We use all available resources, including technology to provide the best service we can.

We nurture innovation, lead on learning and development and embrace emerging technologies.

We are caring and put our patients at the heart of all that we do. 

We respect and value all of those we come into contact with and celebrate peoples’ differences, providing equality for all without discrimination.